General Conditions

CANCELLATION of the support for local accommodation management AGREEMENT by the client:

Upon termination of the contract, the following penalties will apply:

  • 90 days prior to check-in date, 25% of the reservation amount;
  • Between 30 and 60 days, 50%;
  • Less than 30 days before, 100%.

There will be no RETURNS if the customer voluntarily gives up the services before the end of their stay.


In the event of unpredictable situations not imputable to the company, resulting in the fact  that the accommodation cannot be occupied , the company will relocate the guest to another accommodation with the same or superior characteristics, without refund by either party.


In compliance with Law No. 58/2019, of August 8, Protection of Personal Data (“LPD”), we inform that during the booking process your personal data will be stored in the company's files in order to provide you our services. We inform you that you can exercise your rights of access, rectification, cancellation and opposition to your personal data, being responsible for the data contained in the company's file.